TDP for MSSQL receives error ACO5716W, rc=406

When trying to run a Data Protection for SQL command, the following message is received: ACO5716W An error was encountered with Tivoli Storage Manager API initialization, rc = 406.

For example:

C:\Program Files\Tivoli\TSM\TDPSql>tdpsqlc backup * full
IBM Tivoli Storage Manager for Databases:
Data Protection for Microsoft SQL Server Version 5, Release 1, Level 5.0
(C) Copyright IBM Corporation 1997, 2002. All rights reserved.
ACO5716W An error was encountered with Tivoli Storage Manager API initialization, rc = 406.

Or, from within the TDP for SQL GUI:








This error can occur when the base-level TSM BA client is upgraded to a newer version. In certain situations, the TSM API runtime files get out of sync. This issue was solved by (un)installing all the TSM components in this order:
1. Uninstall Data Protection for SQL.
2. Uninstall the base-level TSM BA client.
3. Reinstall the base-level TSM BA client.
4. Reinstall Data Protection for SQL.
5. Retry the operation.


For the PDF version of this document, send a blank email, with subject line "TDP for MSSQL receives error ACO5716W, return code 406", to TSM Assist

TDP for MSSQL receives error ACO5716W, rc=610

When trying to run a Data Protection for SQL command, the following message is received: ACO5716W An error was encountered with Tivoli Storage Manager API initialization, rc = 610.

For example:

C:\Program Files\Tivoli\TSM\TDPSql>tdpsqlc backup * full
IBM Tivoli Storage Manager for Databases:
Data Protection for Microsoft SQL Server Version 5, Release 1, Level 5.0
(C) Copyright IBM Corporation 1997, 2002. All rights reserved.
ACO5716W An error was encountered with Tivoli Storage Manager API initialization, rc = 610.

The TDP for SQL GUI will fail to open with the above error.

The return code of 610 means "DSM_RC_NLS_OPEN_TXT", a failure to open a message repository. In this case, a file is missing from the API and TDP for SQL directories called dscenu.txt - in some instances, TDP for SQL will be missing this file when installed.
The file "dscenu.txt" will also be found in the baclient directory (by default, c:\Program Files\Tivoli\TSM\Baclient) - copying this file into the API directory (by default, c:\Program Files\Tivoli\TSM\API) and into the TDP for SQL directory (by default, c:\Program Files\Tivoli\TSM\TDPSql) will allow the TDP for SQL GUI to see the message repository and open properly.


For the PDF version of this document, send a blank email, with subject line "TDP for MSSQL receives error ACO5716W, return code 610", to TSM Assist

TDP for MSSQL receives error ACO0004E

When trying to run a Data Protection for SQL command, the following message is received: ACO0004E An unknown error has been detected.

For example:

C:\Program Files\Tivoli\TSM\TDPSql>tdpsqlc backup * full
IBM Tivoli Storage Manager for Databases:
Data Protection for Microsoft SQL Server Version 5, Release 1, Level 5.0
(C) Copyright IBM Corporation 1997, 2002. All rights reserved.
ACO0004E An unknown error has been detected.

Or, from within the TDP for SQL GUI:










This error can occur when the base-level TSM BA client is upgraded to a newer version. In certain situations, the TSM API runtime files get out of sync. This issue was solved by (un)installing all the TSM components in this order:

1. Uninstall Data Protection for SQL.
2. Uninstall the base-level TSM BA client.
3. Reinstall the base-level TSM BA client.
4. Reinstall Data Protection for SQL.
5. Retry the operation.

For the PDF version of this document, send a blank email, with subject line "TDP for MSSQL receives error ACO0004E", to TSM Assist